Online Shopping Terms & Conditions

 Online Shopping Terms and Conditions
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by More2U. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
More2U may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in New Zealand dollars and all charges will be processed in New Zealand dollars.
More2U will notify you by email or phone if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.
More2U reserves the right to limit the quantities of certain items which you, your family or any group can purchase. More2U will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery More2U will notify its customers within 5 business days.
Once Payment has been received and processed, goods will be shipped, please allow 7-10 business days.


Shipping Policy
Delivery is via third party courier. It is our company policy that we do not ship to Post Office box. Shipping address cannot be changed once order(s) has been shipped. As the registered couriers are third-party courier companies, we are unable to control their delivery time. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery. Orders cannot be cancelled once order has been shipped. Shipping time may vary depending on your location, please allow 2 – 7 days for delivery. For New Zealand delivery, shipping charges are a set price depending on the place of delivery. In the event that More2U chooses not to ship an item, you will be notified by email and any amount charged to your credit card will be refunded.

 

Refund Policy
More2U are fully committed to your satisfaction and will replace any faulty products.
You can return any products to receive a full refund of the purchased price, or exchange the purchased products for products of the same dollar value within 14 days of delivery, provided that the products are returned to in their original condition with packaging and invoice. Delivery charges are non-refundable.
More2U will not process refunds for incorrect purchases or change of mind. All refund requests need to be made in writing via our contact form within 14 days of purchase.
Please refer to our contact us page for a list of numbers you can call for advice on how to best return any faulty product.